How to Detect and Prevent

an Online Crisis

Learn how to build and strengthen your brand's reputation online

Carly Miller

Monitoring Expert @Mention

News travels faster than ever these days, it's time to take control of your online reputation


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Staying on top of social media, blogs, forums and review sites is the only way to ensure you are always up to date on the latest mentions of your brand. Having a thorough understanding of our brand’s online landscape is the only way to know when a mention is out of place.
We’ll show you how to connect the dots, by filtering through sources, identifying influential people steering the conversation and metrics such as analyzing sentiment.


You'll learn:

  • How to filter through mentions and create tags for relevant content
  • Respond to negative mentions directly 
  • Identify influential social accounts contributing to the conversation
  • Create customized automated reports for various stakeholders